We want you to be completely satisfied with your purchase. Since our products are computer spare parts, we understand the importance of compatibility, quality, and performance. Please read the following return and refund policy carefully before making a purchase.

1. Returns Eligibility

  • Products can be returned only if they are defective, damaged, or not as described.
  • Items must be returned in their original packaging with all accessories, manuals, and labels intact.
  • Returns must be initiated within 7 days of delivery.
  • Products that have been installed, used, or tampered with will not be eligible for return.

2. Non-Returnable Items

  • Opened processors, RAM, and storage devices (due to data/security reasons).
  • Software, drivers, or downloadable products.
  • Items damaged due to mishandling, improper installation, or power surges.
  • Clearance or special discount items marked as non-returnable.

3. Refunds

  • Once the returned product is inspected and approved, a refund will be processed within 7–10 business days.
  • Refunds will be issued to the original payment method.
  • In case the item is found to be ineligible for return, it will be sent back to the customer at their expense.

4. Replacements

  • If you receive a faulty or incompatible product, you may request a replacement instead of a refund (subject to stock availability).
  • Replacement requests must be made within the same 7-day return window.

5. Shipping for Returns

  • Customers are responsible for the shipping costs of returning the product, unless the item is defective or wrongly delivered.
  • We recommend using a trackable shipping service to ensure the product reaches us safely.

6. Important Notes

  • Ensure compatibility before placing an order (motherboard, processor, RAM, etc.).
  • Physical damage or missing components will void the return/refund claim.
  • Warranty claims after the return window must be handled through the manufacturer’s warranty service.

📞 For return or refund inquiries, please contact us at: +91 96384 96039